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Questions And Answers

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Question Why do I receive a "Error -21 initializing socket for TCP/IP communication error." when trying to communicate with an Ethernet based Smart Clock?
Answer Check the user's permissions and access settings to the PRECIOUS TIME program folder on that PC.

A user must have complete read and write access to all of the files in the program folder (C:\PRECIOUS TIME by default). Users also need to have access to read and write files in the Windows folder. The PTUSER.INI and PTSRWND.TPS files in that folder must be accessible.

If these are blocked, this error can occur.
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