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Question Why do I receive a, "Registration Code Incorrect" message when I attempt to open the Out of the Box for Windows program over the network (and I know that my registration code is entered in correctly) and I can access the program without an error from other PC's?
Answer

A user must have complete read and write access to all of the files in the program folder (C:\OTBWIN by default). That error is telling you that a program file cannot be opened.

 

Users also need to have access to read and write files in the Windows folder. The TNA.INI and TNASRWND.TPS files in that folder must be accessible.

 

Check the user's permissions and access settings to the OTBWIN program folder on that PC.Sometimes the problem is Windows incorrectly reporting a file as inaccessible. Rebooting the PC may fix the problem.

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