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Question Why do I receive a  "FILE ACCESS ERROR.  FILE (UCOUNT) COULD NOT BE OPENED. ERROR: POSSIBLE DATA CORRUPTION IN FILE ( 1194 )." when I attempt to open the Out of the Box for Windows program?

A user must have complete read and write access to all of the files in the program folder (C:\OTBWIN by default).  That error is telling you that an important program security file cannot be opened.

Users also need to have access to read and write files in the Windows folder.  The TNA.INI and TNASRWND.TPS files in that folder must be accessible.

Check the user's permissions and access settings to the OTBWIN program folder on that PC.

Sometimes the problem is Windows incorrectly reporting the file as inaccessible. Rebooting the PC may fix the problem.

Try to delete the problematic file.  Right click on the desktop shortcut you use to access the program. Select Properties. Click on the Find Target button under the Shortcut tab. In the file listing that appears, locate the UCOUNT.TPS file and delete it. Then, use your program’s desktop shortcut to re-access the program. It should let you right in.

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