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Question Why am I receiving a “Share violation error:  this program is already running.  Please refer to manual for further information.” error message when trying to open the Stand Alone Communication software?
Answer

This error means the program is detecting a second user is trying to access the program when a user is already logged in. On single user program installations only one user can be in the program at a time.

If you are sure that you are the only person trying to log in, then the error means that the program was exited improperly (due to a PC crash, program crash, power outage, etc) the last time it was open.

Click OK to close the error message window. Use the Search or Find option in the Start menu of your desktop to look for a file named CLKUCT.TPS on the PC the program is installed on.

The search should locate the file in the C:\Clock Comm folder (that is the default drive letter and folder name; your drive letter or folder name may differ if the program was not installed in the default location). Once you find the CLKUCT.TPS file, delete it. Then, use your program’s desktop shortcut to re-access the program. It should let you right in.

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