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Question Why is my Smart Clock beeping continuously?

The Smart Clock is having an internal problem or there may be some issue with your clock's keypad.  Reset the clock by unplugging the power supply, waiting one minute and then plugging the power supply back in. The clock will reset itself and run through self-tests (as long as it is not connected to a battery backup unit that prevents it from turning off; you must use the reset button on the clock to force the reset if that is the case). Resetting the clock will not make it lose any punches in memory. Poll the clock, if possible, to remove any punches from memory.  Then, try clocking in as usual to see if the beeping happens again.

If the clock has a keypad, you may want to try pressing the keys one at a time to see if the continuous beeping begins once again.  You may have a key that gets stuck and that may be the cause of the beeping noise.  The clock also has three buttons on the back for menu access.  Please make sure that nothing is accidentally pressed up against those buttons, since they also beep continuously when pressed down.

If the beeping persists, the clock must come in for repairs. Please contact our technical support department for an RMA number and mailing instructions.

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