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Question Why do I get a "File (GREGLANG) could not be opened. Error: Access Denied (5)" when trying to open the program?
Answer A user must have complete read and write access to all of the files in the program folder (C:\OTBWIN by default). That error is telling you that an important program security file cannot be opened.Users also need to have access to read and write files in the Windows folder. The TNA.INI and TNASRWND.TPS files in that folder must be accessible.To fix the problem check the user's permissions and access setting to the program folder on that PC.Sometimes the problem is Windows incorrectly reporting the file as inaccessible. Rebooting the PC may fix the problem.In some rare cases, the GREGLANG.TPS file is damaged and must be replaced to get around the error.
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