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The Most Useful Time and Attendance System on the Market

Questions And Answers

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Question Why do I have a "FLASH WRITE ERROR CALL FOR SERVICE" error on the Smart Clock's screen?
Answer The Smart Clock is having a problem with its memory. Reset the clock by unplugging the power supply, waiting one minute and then plugging the power supply back in. The clock will reset itself and run through self-tests (as long as it is not connected to a battery backup unit that prevents it from turning off; you must use the reset button on the clock to force the reset if that is the case). Resetting the clock will not make it lose any punches in memory. Poll the clock, if possible, to remove any punches from memory. Then, contact our technical support department. If you have Windows' Hyperterminal installed in your PC (most customers do) we can walk you through steps over the phone to get rid of this error.

If the error persists, the clock must come in for repairs. Please contact our technical support department for an RMA number and mailing instructions.
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