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The Most Useful Time and Attendance System on the Market

Questions And Answers

Question Category(s)
Why do I have a "FLASH WRITE ERROR CALL FOR SERVICE" error on the Smart Clock's screen? Smart Clock Hardware
Can I erase employee fingerprints from a Smart Clock fingerprint unit and enroll new ones? Smart Clock Hardware
Can I use a modem based Smart Clock for direct connection communication? Smart Clock Hardware
Why is my Smart Clock beeping continuously? Smart Clock Hardware
How do I use a Smart Clock with the labor distribution option? Smart Clock Hardware
What can I do if my Smart Clock is having problems reading badges? Smart Clock Hardware
Why do I have a “ERROR 01 AT 0004: CALL FOR SERVICE” or "ERROR 02 AT 0013: CALL FOR SERVICE" message on the Smart Clock’s screen? Smart Clock Hardware
Can I utilize badges encoded with job numbers for my Smart Clock with a magstripe or barcode reader instead of entering job codes on the keypad? Smart Clock Hardware
Why won't my Belkin USB to serial converter allow communication with the Smart Clock? Smart Clock Hardware
Can I utilize another program to test communication to the Smart Clock? Smart Clock Hardware
Why am I receiving a “Share violation error:  this program is already running.  Please refer to manual for further information.” error message when trying to open the Stand Alone Communication software? Smart Clock Hardware
What can I do if I cannot poll a Smart Clock with a modem? Smart Clock Hardware
How far can a direct connection Smart Clock be placed from the computer? Smart Clock Hardware
Why does the Smart Clock display the correct date on the screen, but the day of the week is incorrect? Smart Clock Hardware
Why can't I communicate with a modem Smart Clock when using a USB modem? Smart Clock Hardware
Why do I have a “LOOPBACK MODE” message on the Smart Clock’s screen? Smart Clock Hardware
Why do I receive a "No Carrier" message when trying to communicate with a modem Smart Clock? Smart Clock Hardware
Why do I have a "PSD RAM FAILED:  CONTACT SERVICE" message on the Smart Clock's screen? Smart Clock Hardware
Can the volume of the Smart Clock's beeping sound be lowered? Smart Clock Hardware
What can I do if I am using a USB to serial converter device and I get com port related errors (such as No UART Found) when trying to communicate with the Smart Clock? Smart Clock Hardware